F.A.Q.

General Questions

Do you offer emergency garage door repair near Haughton, LA?

Yes, we provide 24/7 emergency garage door repair throughout Haughton, Bossier City, Shreveport, and the surrounding Ark-La-Tex area. Whether it's a broken spring, snapped cable, or stuck door, our team is on call day and night to restore security and access when you need it most.


Can you repair commercial garage doors?

Absolutely. We service commercial overhead doors of all types and brands, handling everything from broken springs and opener motors to full panel replacements for businesses across the Ark-La-Tex region. High-cycle springs and heavy-duty hardware require different expertise than residential systems.


What brands of garage doors do you install and repair?

We work with all major garage door brands and are a Clopay Master Authorized Dealer, giving residential and commercial customers access to one of the top product lines in the industry. This certification ensures proper installation techniques and warranty coverage that generic installers can't provide.


How do I know if my garage door spring is broken?

The door won't lift more than a few inches, even with the opener running, or it feels extremely heavy when you try manually. You'll often hear a loud bang when the spring breaks. Torsion springs above the door typically last 10,000 cycles before metal fatigue causes failure.


What causes garage door cables to snap?

Cables fray and break when springs fail, transferring excessive force through the lifting system. Rust from humidity accelerates cable wear, especially in the Ark-La-Tex region's climate. Once one cable snaps, the door hangs unevenly and the remaining cable usually fails within days.


Should I repair or replace a damaged garage door panel?

Single-panel damage from impacts can often be replaced if the door is less than 10 years old and the manufacturer still produces that model. Multiple damaged panels, discontinued styles, or doors with faded finishes that won't match replacement panels make full door replacement more cost-effective.


Why won't my garage door opener close all the way?

Misaligned photo-eye sensors are the most common cause - they sit six inches above the floor and get bumped or dirty. Limit settings can also shift over time, telling the opener to stop before the door reaches the floor. Obstructions in the track or binding rollers create resistance that triggers auto-reverse.


How often should garage door springs be replaced?

Standard torsion springs last 10,000 cycles, which equals about 7-10 years for typical two-car households. High-cycle springs rated for 25,000 or 50,000 cycles cost more upfront but last decades. Track your door's age and daily use to anticipate replacement before failure leaves you stuck.


What's the difference between torsion and extension springs?

Torsion springs mount above the door on a shaft and twist to lift the weight, while extension springs stretch along the horizontal tracks. Torsion systems are safer, smoother, and last longer. Most modern installations use torsion springs because they're contained and don't become projectiles when they break..


Can you fix a garage door that's off its tracks?

Yes, doors come off tracks due to broken cables, impact damage, or loose hardware that allows rollers to slip out. The door must be secured before track realignment to prevent panel damage. Bent tracks need replacement since straightening weakens the metal and causes future derailments.


What maintenance does a garage door need?

Lubricate rollers, hinges, and springs every six months with silicone spray - not WD-40, which attracts dirt. Test auto-reverse by placing a block under the door. Tighten hardware annually since vibration loosens bolts. Visual spring inspection catches rust and wear before failure occurs.


Do insulated garage doors make a difference in the Ark-La-Tex climate?

Insulated doors with polyurethane foam cores reduce heat transfer significantly, which matters in Louisiana and Texas summers when attic-adjacent garages reach 120+ degrees. They also dampen noise and add structural rigidity. R-value of 12-18 provides noticeable temperature control for conditioned garage spaces or rooms above.

Residential Garage Doors

What types of residential garage doors do you install?

We offer a wide variety of residential garage door options to enhance your home's curb appeal and functionality. This includes:
  • Carriage House Style Doors: Such as Clopay's Canyon Ridge (Limited & Ultra), Coachman, and Grand Harbor series, offering the look of wood with modern durability.
  • Traditional Steel Doors: Classic Premium, Classic Value, and Modern Steel designs.
  • Contemporary Options: Like the Avante collection with aluminum and glass panels.
  • We install and service all brands of garage doors and opener motors.


Do you repair residential garage doors?

Yes, our experienced team can repair and service all brands of residential garage doors and opener motors. We're invested in getting your door fixed as quickly and efficiently as possible.


How do I know if I need a new garage door or just a repair?

Signs you might need a new garage door include significant damage, frequent malfunctions despite repairs, outdated appearance impacting curb appeal, or if your door lacks modern safety features or insulation. We can assess your current door and provide an honest recommendation.

Gutters

What kind of gutter services do you provide?

We specialize in superior gutter installation and repair services. We focus on providing reliable, professionally installed gutter systems that effectively direct water away from your property.


What type of gutters do you install?

We primarily install precision-fabricated 6" K-style seamless gutters. These are custom-made on-site using our state-of-the-art gutter machine to ensure a perfect fit, maximum water flow, and minimal clogging.


What are the benefits of seamless gutters?

Seamless gutters minimize the risk of leaks and clogs found in sectional gutters. They offer a cleaner aesthetic, enhance curb appeal, and provide superior protection for your home's foundation by effectively managing rainwater runoff.


Do you offer different color options for gutters?

Yes, we offer a wide range of color options to complement the aesthetic appeal of your home or business. We can help you select the perfect color and style.

Commercial Garage Doors

What types of commercial garage doors do you offer?

We provide a variety of high-quality commercial garage doors designed for functionality, security, and appearance. Our options include:
  • Insulated Steel Doors: Intellicore Insulated and Insulated Ribbed Steel for climate control and durability.
  • Aluminum Full View Doors: Ideal for modern designs, visibility, and natural light.
  • Non-Insulated Steel Doors: For robust and economical solutions.
  • Specialty Doors: Including service doors, counter doors/shutters, and security grilles


Do you offer commercial garage door repair services?

Yes, our experienced technicians can repair and service all brands of commercial garage doors and opener motors. We understand the importance of quick and efficient repairs to minimize disruption to your business operations.


What kind of businesses do you work with for commercial garage doors?

We provide solutions for warehouses, storage units, concession stands, firehouses, municipal buildings, distribution centers, loading docks, restaurants, service stations, car dealerships, and various other commercial and industrial applications.

Floor Coatings

What kind of floor coatings do you install?

We are certified dealers of Penntek Industrial Coatings, offering high-performance polyurea and polyaspartic floor coatings. These are perfect for garage floors, driveways, patios, pool decks, showrooms, warehouses, and other residential and commercial applications.


What are the benefits of Penntek floor coatings compared to epoxy?

Our Penntek coatings offer significant advantages, including being up to 4x stronger than typical epoxy, installed in one day (fully cured for vehicle traffic in 24-48 hours), resistant to salt, oil, gas, and a wide range of chemicals, UV stable (won't yellow), and slip-resistant with an easy-to-clean, non-porous surface. They also come with a 15-year product warranty.


How long does the floor coating installation process take?

One of the biggest advantages of our Penntek Evolution System is that it is typically installed in a single day. In most conditions, it will be fully cured and ready for vehicle traffic in just 24-48 hours.


Is the floor coating suitable for outdoor use?

Yes, our Penntek coatings are designed for both interior and exterior applications, making them ideal for patios, sidewalks, driveways, and pool decks.

Spray Foam Insulation

What is spray foam insulation?

Spray foam insulation is a cutting-edge solution that significantly improves a property's energy efficiency and comfort. Applied as a liquid, it expands into a thick foam, effectively sealing gaps and cracks to create a powerful thermal barrier and airtight seal.


What are the benefits of spray foam insulation?

Spray foam insulation offers numerous benefits, including superior energy efficiency (reducing heat loss and saving on utility bills), excellent moisture and mold resistance, significant sound dampening, and it acts as a barrier to seal out dust, pollen, and other pollutants. It provides long-lasting insulation performance.


What types of spray foam insulation do you offer?

We offer both:
  • Open-Cell Foam: Lightweight and flexible, ideal for interior walls and soundproofing.
  • Closed-Cell Foam: Dense and rigid, providing structural support and superior moisture resistance, suitable for a wider range of applications.


Can spray foam insulation improve indoor air quality?

Yes, by creating an airtight seal, spray foam insulation acts as a barrier against dust, pollen, allergens, and other outdoor pollutants, contributing to significantly improved indoor air quality.

Ready to upgrade your property? Contact Ark-La-Tex Garage Door today for a free estimate on your next project!